Terms of Service | The Wizard Player

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Please read this first: The Wizard Player is a media player application and client portal — nothing more. We do not host, provide, sell, or control any streaming content, channels, or media. Any content you view through the app is retrieved exclusively via IPTV service credentials (Xtream codes, M3U playlists, etc.) that you obtain and supply yourself from a third-party provider of your own choosing. You are solely and entirely responsible for the legality of the content you access and for complying with all laws applicable in your jurisdiction. We accept no responsibility or liability for the content, availability, or legality of any third-party stream accessed through credentials you provide.

1. Acceptance of Terms

By accessing or using our website, client portal, or the Wizard Player Android app (collectively, the "Service"), you agree to be bound by these Terms of Service. If you do not agree, you must not use the Service.

2. Description of Service

TW Player provides a media player application and an associated client portal that allow you to connect and organise your own IPTV playlist sources (Xtream/M3U). We provide the software, the portal, and related support — we do not provide, host, sell, curate, or have any control over the stream content itself. All stream content originates from third-party IPTV providers chosen and contracted by you, entirely independent of us.

3. Account Responsibilities

You must provide accurate information when creating an account and keep your login credentials confidential.
You are responsible for all activity that occurs under your account.
You must notify us promptly if you become aware of any unauthorised use of your account.
You must be legally permitted to use IPTV/streaming services in your jurisdiction and hold any necessary rights or subscriptions to the content sources you configure in the app.

4. Payment & Billing

Payments for the Service are made in Bitcoin (BTC). Orders are considered final once the corresponding BTC transaction has received sufficient network confirmations. Because Bitcoin transactions are irreversible, we generally cannot offer refunds once payment is confirmed, including for change-of-mind. If you believe there has been a billing error, or your circumstances warrant an exception, please contact support — refund and grace-period requests are reviewed on a case-by-case basis at our discretion.

5. Acceptable Use

When using the Service, you agree not to:

Use the app or portal for any unlawful purpose, or to access, distribute, or facilitate access to content you do not have the legal right to view or share;
Attempt to reverse-engineer, disrupt, overload, or gain unauthorised access to our systems;
Resell, sublicense, or misrepresent your relationship with the Service without our written consent;
Use the Service in a way that infringes the rights of any third party.

We reserve the right to suspend or terminate accounts found to be in breach of these terms.

6. Termination

We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe you have violated these Terms, engaged in unlawful conduct, or misused the Service. You may stop using the Service and close your account at any time by contacting support.

7. Limitation of Liability

To the fullest extent permitted by law, TW Player and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to any losses relating to third-party IPTV content, service interruptions, or the legality of streams accessed through credentials you supply. The Service is provided "as is" and "as available," without warranties of any kind. Our total liability for any claim arising from the Service shall not exceed the amount you paid us in the preceding 3 months.

8. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

9. Contact Us

Questions about these Terms can be directed to:

support@twplayer.org